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Privacy Policy

At Scima Molds, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit www.scimamolds.com or make a purchase. We ensure full compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

1. Information We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Full name, company name (if applicable).

  • Contact Data: Email address, phone number, billing and shipping addresses.

  • Financial Data: Payment details (processed securely by third-party providers).

  • Transaction Data: Order history, purchase details, invoices.

  • Technical Data: IP address, device type, browser information, cookies, and other tracking technologies.

2. Legal Basis for Processing Personal Data

We process personal data based on the following legal grounds:

  • Contractual Necessity: To process and fulfill your orders.

  • Legitimate Interests: To improve our services and enhance user experience.

  • Legal Obligations: To comply with tax, accounting, and regulatory requirements.

  • Consent: For direct marketing and promotional communications (which can be withdrawn at any time).

3. How We Use Your Data

We use the collected data for the following purposes:

  • Processing and fulfilling orders, including payment and delivery.

  • Providing customer support and responding to inquiries.

  • Managing customer accounts and order history.

  • Sending promotional and marketing communications (only with prior consent).

  • Ensuring website security and preventing fraudulent activities.

  • Improving website functionality and analyzing user behavior.

4. Data Retention and Security

We retain personal data only for as long as necessary to fulfill contractual obligations, comply with legal requirements, or protect our legitimate business interests.

We implement strict security measures, including:

  • SSL encryption for secure transactions.

  • Restricted access to personal data on a need-to-know basis.

  • Regular security audits to protect against unauthorized access or data breaches.

5. Sharing of Data with Third Parties

We do not sell or rent personal data. However, we may share data with:

  • Payment processors (e.g., Stripe, PayPal) for secure transactions.

  • Shipping providers (e.g., DHL, FedEx) for order fulfillment.

  • Accounting firms for bookkeeping and invoicing services.

  • Analytics and marketing platforms (e.g., Google Analytics, Facebook Ads) to enhance website performance.

All third-party service providers are required to process data in compliance with GDPR and maintain confidentiality.

6. International Data Transfers

If we transfer personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or Data Protection Agreements, to protect the data in accordance with GDPR requirements.

7. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of your personal data.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure ("Right to be Forgotten"): Request deletion of your data, subject to legal obligations.

  • Right to Restriction of Processing: Limit the processing of your data under certain conditions.

  • Right to Data Portability: Receive your data in a structured, commonly used format.

  • Right to Object: Object to the processing of your data for direct marketing or other purposes.

To exercise any of these rights, contact us at [your email]. We will respond to all requests within one month, as required by GDPR.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie settings through your browser preferences. For more details, refer to our Cookie Policy.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page, and where appropriate, we will notify users via email. Continued use of our website after changes are made constitutes acceptance of the updated policy.

10. Contact Information

For any questions regarding this Privacy Policy or to exercise your GDPR rights, please contact us at:

Email: scima.molds@gmail.com
 

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